The second-hand marketplace Members Express Frustration Over Sizing Updates
Vinted users have been reacting angrily after an update resulted in listings displaying inaccurate size information.
The popular resale platform has altered its measurement guidelines for women's and children's garments failing to inform all shoppers about the modification.
Online Platforms Response
Many shoppers and sellers are posting online saying Vinted listings now show a modified sizing category versus the original listing due to the recalibration.
The platform stated the revised method more closely matches comparable marketplaces.
It has advised users to check their listings and adjust the sizing manually if necessary, causing user dissatisfaction.
Size Classification Changes
Before the change, the measurements included a single numeric size and a letter, for instance S/8 or M/10.
The revised method features a letter with a size spectrum such as S/UK 8-10.
For certain items, the measurements have been reclassified - like an L measurement used to be a 12 but currently displays as UK 16-18.
Shopper Accounts
Frankie Bridger, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," which is what Vinted now does.
A different member, from Glasgow, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as larger sizing 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she said.
Required Changes
A different user, located in England, stated she felt frustrated by the change as she had to manually change the measurements for "each individual item".
"This situation is especially annoying, because of my ongoing medical condition and platform income has been essential for me since losing part of my income," she said.
Service Background
The app has more than 100 million shoppers, including 18 million in the UK.
It has become a favored option compared to resale services such as eBay and Depop.
This isn't the first time where an unanticipated change on the platform has faced criticism: last year, the service retracted a modification concerning shipment methods due to shopper criticism.
